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We have a complete customer care charter here at MischiefBoxes.co.nz. If for any reason you are not completely satisfied with your order, let us know within 24hrs of receiving this and we will be happy to replace your product or give you a full refund. It is important that you notify us immediately so that we are able to assess the condition of the product and look into whether this is a product fault or delivery fault. Please note that we are unable to accept liability where the wrong delivery address has been given due to customer error. Out of stockWe try our best to have all items in stock at all times. However, in the unlikely event an item is out of stock, we will contact you directly via email to see what you would like to do. |